HappyFox
HappyFox is a ridiculously easy and powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all support requests get collated. Features include: Smart Rules (Automations), Reporting (even on it's free plan), Knowledge Base, Multi-lingual support, API, Custom Fields, Role Management, tagging, escalations, contacts management, customizable notifications, personalized dashboard & queuing and many more. HappyFox is free for a two member team and has different monthly plans for larger teams.
3 Reasons why you will love HappyFox:
- Intuitive interface that helps you focus on your incoming requests
- Highly customizable with powerful automation
- In-depth reporting with great visual representation