Do your customers have to wait days, weeks, or an eternity for a reply to their email inquiries?
Mailroom is online software that allows your entire team to manage all your website email, respond to customer email faster, and make customer conversations more productive. That is, everything you need to deliver great customer service via email.
With Mailroom, you can:
Manage all your website email, including addresses such as contact@, info@, sales@ or support@.
Have one central location where team members can go to assign to-do’s, follow up with reminders, collaborate on responses and close tasks upon completion.
Respond to customer email more quickly by compiling customizable replies to the questions you’re most frequently asked.
Prioritize customer email by marking which ones “Need Attention” — and how soon.
Make customer conversations more productive by recording notes about past exchanges and retrieving this information in just seconds.
De-clutte…
